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You are here: Home / Training / Social Media Platforms / Facebook / Facebook Messenger / Messenger Levels Up with “M,” the AI Assistant

Messenger Levels Up with “M,” the AI Assistant

Today, Facebook Messenger users will begin to see M, everyone’s new favorite assistant. At its most basic, M generates smart suggestions to make existing conversations better!

For example, if you’re coordinating getting a ride to meet your friends, M will pop into your conversation and suggest Messenger’s built-in feature to hail an Uber or Lyft.

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M uses artificial intelligence and machine learning to recognize intent in conversations, including (from Facebook):

  • Sending stickers: M shares fun sticker suggestions for your daily life interactions like “Thank you” or “Bye-bye.”
  • Paying or requesting money: M recognizes when people are discussing payments and gives them the option of easily sending or requesting money.
  • Sharing your location: M can suggest an option to share your location during a conversation.
  • Making plans: If people are talking about getting together, M helps coordinating a plan.
  • Starting a poll (in group conversations only): Have a hard time making decisions in a group? M lets you set a poll topic and vote in group conversations.

stickers

M isn’t a feature that needs to be opened or enabled — it will simply live inside your Messenger, only appearing to help out when it thinks you need it. (So M is a House Elf?)

US users will see M roll out today on both Android and iOS, and other countries will be supported in the future.

All images via Facebook.

Written by Dan Schenker · Categorized: Facebook Messenger, This Week in Social · Tagged: facebook messenger, this week in social

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